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Privacy Policy

HIPAA NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL 

INFORMATION ABOUT YOU MAY BE USED 

AND DISCLOSED AND HOW YOU CAN GET 

ACCESS TO THIS INFORMATION.

PLEASE REVIEW IT CAREFULLY. 

OUR COMMITMENT TO YOUR PRIVACY

RestoreLife is dedicated to maintaining the privacy of your protected health information (PHI). In conducting our business, we will create records regarding you and the treatment and services we provide to you. We are required by law to maintain the confidentiality of health information that identifies you. We also are required by law to provide you with this notice of our legal duties and the privacy practices that we maintain in our practice concerning your PHI. By federal and state law, we must follow the terms of the notice of privacy practices that we have in effect at the time.​

HOW WE MAY USE AND DISCLOSE YOUR PHI

The following categories describe the different ways in which we may use and disclose your PHI:

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  • Treatment: We may use your PHI to treat you. For example, we may ask you to have laboratory tests, and we may use the results to help us reach a diagnosis. Many of the people who work for our practice may use or disclose your PHI in order to treat you or to assist others in your treatment. Payment: We may use and disclose your PHI in order to bill and collect payment for the services and items you may receive from us. 

  • Health Care Operations: We may use and disclose your PHI to operate our business. For example, we may use your PHI to evaluate the quality of care you received from us, or to conduct cost-management and business  planning activities for our practice. Appointment

  • Reminders: We may use and disclose your PHI to contact you and remind you of an appointment. 

  • Treatment Options: We may use and disclose your PHI to inform you of potential treatment options or alternatives. 

  • Health-Related Benefits and Services: We may use and disclose your PHI to inform you of health-related benefits or services that may be of interest to you. 

SPECIAL CIRCUMSTANCES

The following special circumstances allow us to use or disclose your PHI without your permission:

 

  • As Required By Law: We will disclose your PHI when required to do so by federal, state, or local law.

  • Public Health Risks: We may disclose your PHI to public health authorities that are authorized by law to collect information for purposes such as preventing or controlling disease, injury, or disability.

  • Health Oversight Activities: We may disclose your PHI to a health oversight agency for activities authorized by law.

  • Lawsuits and Similar Proceedings: We may use and disclose your PHI in response to a court or administrative order, if you are involved in a lawsuit or similar proceeding.

  • Law Enforcement: We may release PHI if asked to do so by a law enforcement official under certain circumstances.

  • Serious Threats to Health or Safety: We may use and disclose your PHI when necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public.

  • Military and National Security: We may disclose your PHI if you are a member of U.S. or foreign military forces and if required by the appropriate authorities.

YOUR RIGHTS REGARDING YOUR PHI

You have the following rights regarding the PHI that we maintain about you:

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  • Confidential Communications: You have the right to request that our practice communicate with you about your health and related issues in a particular manner or at a certain location.

  • Requesting Restrictions: You have the right to request a restriction in our use or disclosure of your PHI for treatment, payment, or health care operations.

  • Inspection and Copies: You have the right to inspect and obtain a copy of the PHI that may be used to make decisions about you, including patient medical records and billing records.

  • Amendment: You may ask us to amend your health information if you believe it is incorrect or incomplete, and you may request an amendment for as long as the information is kept by or for our practice.

  • Accounting of Disclosures: All of our patients have the right to request an "accounting of disclosures," which is a list of certain non-routine disclosures our practice has made of your PHI.

RIGHT TO A PAPER COPY OF THIS:

  • Notice: You are entitled to receive a paper copy of our notice of privacy practices.

  • ​Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services.

SECURITY MEASURES

RestoreLife implements various security measures to protect your PHI:

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  • All electronic PHI is encrypted during transmission and while at rest 

  • Access controls limit PHI access to authorized personnel only

  • Audit trails track all access to patient information

  • Regular security risk assessments are conducted 

  • Staff training on privacy and security policies is mandatory 

MOBILE COMMUNICATIONS

  • No mobile information will be shared with third parties/affiliates for marketing/ promotional purposes.

  • All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

CHANGES TO THIS NOTICE

  • We reserve the right to change this notice at any time and to make the new provisions effective for all PHI we maintain.

  • We will post a copy of our current notice in our facility, and you may request a copy of our most current notice at any time.

CONTACT

  • For more information about our privacy practices, please contact: Privacy Officer RestoreLife

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